Residential

Trouble Shooting Guides

Keep your system running at its best. From health checks and fault-finding to repairs and panel cleaning, our local aftercare team keeps your solar generating — whoever installed it.

Book a Service More About Solar

Residential

Trouble Shooting Guides

Keep your system running at its best. From health checks and fault-finding to repairs and panel cleaning, our local aftercare team keeps your solar generating — whoever installed it.

Book a Service More About Solar

Helpful Support Guides

Helpful Support Guides

Restart Your GoodWe Inverter

Step-by-step guide to safely power-cycle and restart your GoodWe inverter after a fault or shutdown.

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Restart Your iStore Inverter

How to safely power-cycle and restart your iStore inverter after a fault or shutdown.

Reconnect GoodWe WiFi — SolarGo App

Reconnect your GoodWe inverter to WiFi using the SolarGo app after changing your router or password.

Reconnect GoodWe WiFi — SEMS Portal

Reconnect your GoodWe inverter to WiFi via the SEMS Portal app.

Reconnect GoodWe WiFi — Web Browser

Reconnect your GoodWe inverter to WiFi using the built-in web browser method.

Reconnect iStore WiFi

Reconnect your iStore inverter to your home WiFi network after a router or password change.