Legal
Privacy Policy
This privacy notice for Solaire Connect ('Company', 'we', 'us', or 'our') describes how and why we might collect, store, use, and/or share ('process') your information when you use our services ('Services'), such as when you:
- Visit our website at https://www.solaireconnect.com.au, or any website of ours that links to this privacy notice
- Engage with us in other related ways, including any sales, marketing, or events
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@solairelifestyle.com.au.
Summary of key points
What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with Solaire Connect and the Services, the choices you make, and the products and features you use.
Do we process any sensitive personal information? We do not process sensitive personal information.
Do we receive any information from third parties? We may receive information from public databases, marketing partners, social media platforms, and other outside sources.
How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so.
In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties.
How do we keep your information safe? We have organisational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure.
What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information.
How do you exercise your rights? The easiest way to exercise your rights is by filling out our data subject request form, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
1. What information do we collect?
Personal information you disclose to us
In short: we collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us. The personal information we collect may include the following:
- names
- phone numbers
- email addresses
- mailing addresses
- debit/credit card numbers
- contact preferences
Sensitive Information. We do not process sensitive information. All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In short: some information — such as your IP address and/or browser and device characteristics — is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, and information about how and when you use our Services. This is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes. The information we collect includes log and usage data, device data, and location data.
Information collected from other sources
In short: we may collect limited data from public databases, marketing partners, and other outside sources.
In order to enhance our ability to provide relevant marketing, offers, and services to you and update our records, we may obtain information about you from other sources, such as public databases, joint marketing partners, affiliate programs, data providers, and other third parties.
2. How do we process your information?
In short: we process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law.
- To deliver and facilitate delivery of services to the user.
- To send administrative information to you about our products and services, changes to our terms and policies, and other similar information.
- To send you marketing and promotional communications in accordance with your marketing preferences. You can opt out at any time.
- To deliver targeted advertising to you tailored to your interests, location, and more.
3. When and with whom do we share your personal information?
In short: we may share information in specific situations described in this section and/or with the following third parties.
- Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
4. How long do we keep your information?
In short: we keep your information for as long as necessary to fulfil the purposes outlined in this privacy notice unless otherwise required by law.
No purpose in this notice will require us keeping your personal information for longer than 2 years. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it, or securely store and isolate it from further processing until deletion is possible.
5. How do we keep your information safe?
In short: we aim to protect your personal information through a system of organisational and technical security measures.
We have implemented appropriate and reasonable technical and organisational security measures designed to protect the security of any personal information we process. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. You should only access the Services within a secure environment.
6. Do we collect information from minors?
In short: we do not knowingly collect data from or market to children under 18 years of age.
By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data. If you become aware of any data we may have collected from children under age 18, please contact us at info@solairelifestyle.com.au.
7. What are your privacy rights?
In short: you may review, change, or terminate your account at any time.
Withdrawing your consent: If we are relying on your consent to process your personal information, you have the right to withdraw your consent at any time by contacting us.
Opting out of marketing and promotional communications: You can unsubscribe at any time by clicking the unsubscribe link in our emails, or by contacting us. We may still communicate with you for service-related, non-marketing purposes.
If you have questions or comments about your privacy rights, you may email us at info@solairelifestyle.com.au.
8. Controls for do-not-track features
Most web browsers and some mobile operating systems and applications include a Do-Not-Track ('DNT') feature you can activate. At this stage no uniform technology standard for recognising and implementing DNT signals has been finalised, so we do not currently respond to DNT browser signals. If a standard is adopted that we must follow in future, we will inform you in a revised version of this privacy notice.
9. Do California residents have specific privacy rights?
In short: yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83 ('Shine The Light') permits our users who are California residents to request and obtain, once a year and free of charge, information about categories of personal information we disclosed to third parties for direct marketing purposes. To make such a request, please submit it in writing using the contact information below.
10. Do we make updates to this notice?
In short: yes, we will update this notice as necessary to stay compliant with relevant laws.
The updated version will be indicated by an updated 'Revised' date and will be effective as soon as it is accessible. We encourage you to review this privacy notice frequently.
11. How can you contact us about this notice?
If you have questions or comments about this notice, you may email us at info@solairelifestyle.com.au or by post to:
Solaire Connect
U5/10 Dillington Pass
Landsdale, Western Australia 6065
Australia
12. How can you review, update, or delete the data we collect from you?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, please contact us using the details above.